Posts Tagged ‘six sigma’

Do You Focus On Cause Or Effect?

By admin on January 4, 2011 | Category: Blog | Tags: , , | No Comments

As entrepreneurs, we seem to be primed by business theory to focus on results. Results based on financial forecasts, business growth, and profit. Yes, businesses need to profit, especially in these shifting economic tides, however when it comes to productive problem solving, focusing on “results” is the wrong way around. The reason why? Because focusing on “results” creates visual associations in your mind of an effect, and not the cause of your achievement. And if you cannot visualize the how, then you cannot achieve the effect.

Idea Engineering Agency has been conducting neurological studies as to why focusing on results is not productive, as well as what neurological functions are better for problem solving.

Let?s start with an exercise:

A. Imagine a horse jumping over a fence.

B. Now,imagine How a horse would jump over a fence?

Which setting engaged your brain more, A or B?

The majority say B. The reason is because when you ask your brain to imagine A, it is a within specific parameters. You have boxed in your results into old neurological patterns. In contrast, B asks a question, forcing the brain to move away from usual neurological patterns and create more associations, which then leads the brain to ask further questions, starting a catalyst for an innovative solution.

Recent research found in Norman Doidge?s book ?The Brain That Changes Itself?, defies our usual perception of the brain being like a computer, which stores memory. It is more like interconnected patterns attached to a circuit board. For example, we understand what a tree is because of its neurological pattern in our brain. As we hear the word our brain generates the most immediate neurological pattern, allowing us to ?see? the tree, which we then interpret and understand.

Relying on past neurological connections can be useful, such as when you are trying to find your way home at night. However, in business we are always looking to innovate better solutions, so we need new neurological patterns.

Try the following to create better neurological patterns in order to generate fresh new solutions:

Control What Is Possible Y=F(X)

Above is a problem solving formula used by industrial engineers. (Y) is the desired uncontrolled variable or desired result and (X) is the controlled variable or input. For example, a venture capitalist trying to decide whether or not to invest in a company should focus on why the company is a good investment (X). For example:

What are the functions of the company? What is its economic ecology? What is the philosophy/psychology of its leaders?, What is its relevance to (fill in the blank?)

If the X?s begin to add up to a good picture then the investor will be able to impact his desired result (Y), which is to make a wise investment. It is a simple formula: you generate good input (X) that effectively impacts the result.

Ask Questions

When you ask your brain a question it creates a feedback loop very much like a circuit. New research conducted at Yale University has found that the electrical field in the brain works like a circuit loop. So when posed with a question, your brain will continue to problem solve until it finds the desired solution. Ask questions like, “what are the qualities of a company?” Immediately the brain will begin to fire new neurological connections leading to a better solution and allowing the investor to spot an opportunity that might have otherwise been missed. Here are a couple of tips to make this work:Observe

Once a question is asked, sit back and observe the thoughts that come.

Relaxed Brain

When the brain is relaxed it is able to openly observe and find the best solution. For example, the final piece of the printing press was generated when the inventor was invited to a winery and saw the grapes being pressed. Now imagine if he was stressed or generating assumptions. He would have gone to the winery and come out none the wiser.

Problem solving with Six Sigma tools

By admin on December 2, 2010 | Category: Blog | Tags: , , , , | No Comments

There are many ways to solve and define problems, we at IEA have decided to use six sigma tools as they have been used to solve complex industrial processes and systems. Complex, however doesn’t equate to complicated, solutions can be both simple yet complex. Innovation for business is complex and layered, so it needs tools that can be adjusted at the various stages to provide the optimal simplest solution.

Below are three tools, we will be exploring them in further contexts both in articles and in PLATYPUS events.

Y= F(x)

All problems are a simple equation of Y=f(x). Y is the outcome of the problem and x is all the inputs that control the outcome Y.  The goal in problem solving is finding ways to manipulate x’s which will lead to the desired results of Y. For example, if Y is building clients the x’s are researching their needs, creating new marketing strategies, modifying communication, re-branding, creating a service/product, extending your network, and so on.

DMAIC

DMAIC is a six sigma tool, we have modified it to the context of business and innovation. DMAIC stands for Define, Measure, Analyze, Improve, and Control. This tool is when you are looking to improve, pivot, or create a change.

Define: Define the problem by going to the root of the symptoms. For example, a business can be short staffed, not generating profit, loosing customers.  These could be symptoms of a more fundamental problem, like and outdated service or product.

Measure: Collect data, look at current processes, research.

Analyze: Look at data and ask questions. Go back and see if the original diagnosis of  problem is correct. Sketch out new discoveries. Be a good observer.

Improve: Start to generate new process, make changes and pivots. This stage is  experimental as you are still looking for the best solutions. Generate prototypes of possible solutions, try them out and get feedback.

Control: Every solutions generates other problems, so create a risk assessment. Basically what are the consequences of taking this action and continue to observe and adjust.

DMADV

DMADV is another six sigma tool, which use in making a new processes from scratch or looking to innovate. Here are some questions and tips to remind and ask yourself when problem solving, again we have modified to fit our context:

Define: What is the desired result

Measure: What is the complete impact of the idea or new process?

Analyze: Ask questions about how will the idea live in desired market, how will it be perceived, what are its vital elements? Also analyze other systems that are similar and pick out the points that you can use. Be open minded on the systems you analyze.

Design: Design the idea. What are its full dimensions and perimeters? Imagine that your idea is a Cube, it has to have full dimension of height ( how far do  you want it to go) cubic space ( how will people interact and obtain your idea) it has faces ( the components of your idea). Ideas are three dimensional and need to be designed as objects, so they are ready to be played with.

Verify: Create prototypes that are low cost and test your idea with potential customers, go back and make changes if necessary, ask more questions and make new observations.

Client Thoughts

Without Idea Engineering, our business would not have been possible.

THECUBE
www.thecubelondon.com

Client Thoughts

It helped turn my ideas in to reality and I felt like an entrepreneurial support group that gave people the confidence, advice and even contacts to go for it!

Celia Norowzian